Focusing on Quality and Customer Satisfaction
MCM Pool Service is a leading provider of comprehensive pool maintenance, repair, and installation services throughout Southeastern Massachusetts. Founded in 2018, we have become known for our unwavering commitment to customer satisfaction, meticulous craftsmanship, and personalized approach to every project.
What Sets Us Apart?
Our team of certified and experienced technicians are highly skilled in all aspects of pool care. We prioritize open communication and transparency, ensuring you are always well-informed throughout the process. Additionally, we:
- Offer personalized service plans tailored to your specific pool and needs.
- Use only the highest quality materials and equipment from trusted manufacturers.
- Prioritize safety and environmental responsibility in all our practices.
In-Ground Pool Services
- Pool opening and closing
- Weekly cleaning and maintenance
- Filter and pump repair and installation
- Heater installation and repair
- Saltwater sanitation systems
- Leak detection and repair
- Pool inspection and liner replacement
- And much more!
Above Ground Pool Services
- All the services listed above, specifically designed for above ground pools.
- Skimmer and liner replacement
- Wall repair and safety cover installation
Additional Offerings
- New pool installations
- Pool design and consultation
- Holiday lighting and landscape design
Our Commitment
MCM Pool Service is dedicated to providing our customers with a safe and relaxing backyard environment. We are committed to:
- Integrity: We uphold the highest ethical standards and provide accurate quotes and pricing.
- Professionalism: We maintain a clean and respectful work environment and treat your property as our own.
- Customer Focus: We prioritize your needs and provide personalized attention to every detail.
Let MCM Pool Service be your trusted partner in pool care. Contact us today for a free consultation and let us help you create your dream backyard!
Quality of Workmanship and Service
MCM has received praise for its quality of workmanship, with many customers mentioning that their work is "2nd to none" and they are "proud of their work." The company's technicians are described as knowledgeable and professional, with Chris and Alec being specifically mentioned for their exceptional service. The communication from MCM is also highly praised, with customers stating that they receive regular updates and the company is always available to address concerns.
Customer Service
MCM's customer service is a major highlight for the company, with customers praising the responsiveness and attentiveness of the staff. Alec, in particular, is mentioned for his excellent communication and ability to exceed customer expectations. The company's willingness to work around customers' schedules and urgency is also commended, with MCM going above and beyond to ensure customer satisfaction.
Additional Services
MCM offers a range of services, including in-ground pool installation, liner replacement, and equipment repair and maintenance. The company's technicians are experienced and knowledgeable in these areas, and customers have reported positive experiences with these services.
Concerns
One customer reported a negative experience with MCM, stating that they were overcharged for a service and felt that the company was "price gouging". Another customer mentioned that they were unable to receive warranty support from MCM because they did not purchase the pool through the company.
