Flexibility, innovation, results: for a lasting partnership
At The Pool Depot, we are a family-owned and operated business that has been serving the Greater Houston Area for more than 20 years. Our team of experts is dedicated to providing top-notch pool services, sales, and repairs to residential and commercial clients alike. With a strong focus on customer satisfaction and professionalism, we have established ourselves as the go-to pool shop for pool owners in Houston.
Our Services
At The Pool Depot, we offer a wide range of services designed to meet the unique needs of every pool owner. From routine maintenance to major renovations, we have the expertise and equipment to get the job done. Our services include:
Pool Restoration and Renovations: Whether you're looking to give your pool a minor facelift or a complete makeover, we can help. Our team of skilled professionals can install new tile, coping, plaster, and decks, as well as add water features or spas to enhance your pool experience.
Pool Equipment Installation and Repair: We understand that pool equipment can be finicky, which is why we offer licensed electrical repairs and replacements for pumps, lights, automation systems, and heaters. Our team is dedicated to getting your pool up and running smoothly.
Swimming Pool Equipment Sales: If you're looking to upgrade your pool equipment or purchase new parts, we've got you covered. Our extensive inventory includes a wide range of pool equipment and accessories from top manufacturers.
Pool Maintenance Services: Regular maintenance is crucial to keeping your pool safe and functional. Our team offers weekly pool maintenance services, including cleaning, testing, and balancing of water chemistry, as well as equipment inspections and repairs.
Pool Maintenance Tips: Whether you're a seasoned pool owner or a newcomer to the world of pool maintenance, we've got tips and tricks to help you keep your pool in top shape. From chemical balancing to equipment maintenance, we'll show you how to keep your pool safe and enjoyable for years to come.
Portfolio
At The Pool Depot, we take pride in our portfolio of successful projects and satisfied clients. From small residential pools to large commercial facilities, we've worked with pool owners of all sizes and styles. Take a look at our portfolio to see the transformation we've made for our clients.
What We Do
At The Pool Depot, we're more than just a pool service company - we're your partners in creating a safe, enjoyable, and stress-free pool experience. Whether you're looking to upgrade your pool equipment, restore your pool to its former glory, or simply keep your pool running smoothly, we're here to help.
What Our Clients Say
We've had the pleasure of working with numerous satisfied clients over the years, and we're proud to share their testimonials with you. From prompt service to knowledgeable advice, our clients rave about our attention to detail and commitment to customer satisfaction.
General Experience and Customer Service
Many customers have expressed disappointment and frustration with The Pool Depot's customer service. Some have reported that the company is unresponsive, lacks communication, and shows no care for its customers. Some reviews also mention that the company's technicians are rude and unprofessional.
Technical Issues and Incompetence
Several customers have reported technical issues with The Pool Depot's services, including missed service days, flooding, and equipment malfunctions. Some have reported that the company's technicians are incompetent and unable to diagnose or fix problems.
Punctuality and Reliability
Some customers have reported that The Pool Depot's technicians show up randomly and unexpectedly, without communication. Others have reported that the company misses regular service days.
Positive Experiences
On the other hand, some customers have reported positive experiences with The Pool Depot, including quick and professional responses to requests, punctual and efficient service, and high-quality work.
