Transforming Backyards One Pool at a Time
A Family-Owned Legacy of Pool Excellence
Greenwich Pool Service has been proudly serving the Fairfield County and Westchester County communities since 1986. As a family-owned and operated business, we take pride in providing exceptional service and transforming backyard spaces through expert pool care and renovation.
Dedicated to Quality and Customer Satisfaction
Our team of skilled professionals is dedicated to exceeding expectations and ensuring your complete satisfaction. We understand that your pool is an integral part of your home, and we treat it with the utmost care and attention.
Comprehensive Services for Every Pool Owner
From routine cleaning and maintenance to comprehensive renovations, Greenwich Pool Service offers a comprehensive range of services to cater to your specific needs:
Pool Opening and Closing
- Efficient pool opening and closing procedures to ensure a smooth transition between seasons.
- Removal and installation of pool covers.
- Installation and start-up of pool equipment.
Pool Maintenance and Cleaning
- Weekly vacuuming and cleaning to maintain water clarity and chemical balance.
- Comprehensive drain and clean services to remove debris and restore water quality.
Pool Renovations and Repairs
- Installation of new tiles, plaster, coping, spas, and equipment.
- Comprehensive repairs for heaters, pumps, filters, and other pool components.
- Application of protective coatings to extend the lifespan of your pool.
Expert Chemical Management
- Regular testing and balancing of pool water to ensure optimal chemical levels.
- Provision of necessary chemicals to maintain water clarity and safety.
Mission Statement
Our mission is to empower pool owners with expert care and personalized solutions. We strive to provide exceptional customer service, delivered by trained professionals and backed by extensive experience.
Areas Served
Greenwich Pool Service proudly serves Fairfield County and Westchester County, including Greenwich, Stamford, Westport, Chappaqua, Rye, and Scarsdale.
We look forward to hearing from you and discussing your pool needs. Contact us today to schedule a consultation and learn how we can turn your backyard dreams into reality!
Lack of Communication and Poor Service
Several customers have experienced issues with communication and service from Greenwich Pool Service. Some have reported that workers ignore requests or take a long time to respond to issues. Kevin Schmidt gives the company 1 star, stating that the hot tub is often neglected and workers ignore requests. Elena Gazzola received 2 stars, citing poor communication and lack of customer service. Clifford Staley also received 2 stars, stating that the company was often late or didn't show up to services.
Positive Experiences
However, some customers have had positive experiences with the company. Stevezissou gave the company 5 stars, praising their professionalism, expertise, and good value. Michel Guite also gave the company 5 stars, stating that they have been using the company for almost 20 years and that they are wonderful to deal with.
Equipment Maintenance and Management
Some customers have reported issues with equipment maintenance and management. Elena Gazzola stated that the company does not follow up on potential issues, and Clifford Staley reported that the company was neglecting his father's pool in Rye, leading to poor water quality.
Value for Money
Several customers have expressed concerns about the value for money received from Greenwich Pool Service. Clifford Staley stated that the company charges significantly more in New York compared to Florida, despite the fact that the pool is used less often. He also reported that the company only got started on the maintenance after being called out, and that the same issue would likely continue if not addressed.
