Who We Are
At Clean & Clear Pool Service, we are a family-owned and operated company with over 25 years of experience in providing top-notch pool services. Our mission is to deliver the highest quality service at reasonable rates, making it easy for our customers to enjoy their time around the pool.
Services We Offer
We offer a wide range of services to cater to all your pool needs. Whether you need pool cleaning, pool repairs, or pool maintenance, we've got you covered. Our skilled technicians are trained to handle all types of gunite pools, spas, and fountains. We understand that every pool is unique, and we're committed to providing personalized solutions to ensure your pool remains clean, safe, and enjoyable.
Pool Services
Our pool services include:
- Pool Cleaning: We offer regular pool cleaning services to keep your pool clean and free of debris.
- Pool Repairs: Our skilled technicians are experts in pool repair and can fix any issue, from leaky valves to faulty pumps.
- Pool Maintenance: We provide regular maintenance services to ensure your pool remains in top condition.
- Pool Openings: Our team can open your pool for the summer season, making sure it's safe and ready for use.
- Pool Closings: When the summer is over, we'll close your pool for the winter, making sure it's secure and protected.
Landscape Lighting
In addition to pool services, we also offer landscape lighting solutions. Our team can design and install landscape lighting that enhances the beauty of your outdoor spaces. We use low-voltage lighting to create a warm and inviting atmosphere, making it perfect for evening gatherings or romantic dinners.
Why Choose Us
At Clean & Clear Pool Service, we're committed to providing exceptional service, superior quality, and unbeatable prices. Our experienced technicians are trained to handle all types of pool services, and our dedication to customer satisfaction ensures you always get the best results.
Contact Us
If you have any questions or would like to schedule a service, please contact us at service@cleanclearpools.com or call us at 978-742-9887. We're always happy to help and look forward to serving you.
Negative Experiences
Many customers have had unpleasant experiences with this company, citing poor service, unprofessional behavior, and lack of responsiveness. Several reviewers mentioned that the owner or manager was rude and uncooperative, with some even ignoring requests or failing to follow up on issues. In some cases, the company's actions led to safety concerns, such as leaving a pool cover partially installed, creating a hazard for children.
Lack of Professionalism
Reviewers emphasized the lack of professionalism displayed by the company's staff, including the owner. This unprofessional behavior includes poor communication, neglecting to address customer concerns, and failing to provide helpful assistance. Some customers felt that the company did not value their business, as evidenced by the poor service and lack of attention to detail.
Service Issues
The company's service quality was also widely criticized, with some reviewers experiencing delays or failures in resolving issues. In one case, the company left a pool water imbalance, affecting the health and safety of the pool users. Another reviewer reported a similar issue with maintaining pool chemistry, resulting in a significant imbalance.
Positive Counterpart
On the other hand, one reviewer had a positive experience with the company, citing friendly and helpful staff who responded promptly to questions and issues. This reviewer praised the company's quality services, swimming pool equipment maintenance, and water analysis.
