For over 50 years, Colony Pool Services has been the go-to source for pool supplies, equipment, and expert knowledge for homeowners in Delaware and southeastern Pennsylvania. Our family-owned business prides itself on delivering top-notch customer service and high-quality products to help you create and maintain a beautiful backyard oasis that you and your family can enjoy for years to come.
Experience and Expertise
At Colony Pool Services, our team has decades of knowledge and training in pool maintenance and repair. We understand the unique challenges that come with owning a pool in our region, and we're here to help you navigate them with ease. Our technicians are skilled at identifying and fixing issues with all types of pool equipment, and our in-store staff is always available to offer friendly, knowledgeable advice on pool supplies and equipment.
Pool Maintenance and Cleaning
Don't let pool maintenance and cleaning become a burden or a chore. Trust the experienced pool technicians at Colony Pool Services to handle your seasonal and weekly maintenance needs. We offer a range of services, including pool openings, maintenance and cleaning, and repairs, to keep your pool in pristine condition.
Pool Supplies
Looking for in-stock pool chemicals and supplies? Need a new pump, cleaner, cover, or heater for your pool? Considering upgrading your pool to the latest automation, lighting, or salt system? Our Wilmington, Delaware and West Chester, PA pool stores have the region's largest collection of pool supplies. Let our friendly and knowledgeable staff help you find the right supplies for your pool.
Professional Pool Service
At Colony Pool Services, we understand that pool ownership can sometimes be overwhelming. That's why we're committed to providing prompt, professional service for all of your pool needs. Whether you need regular cleanings, repairs, or help with pool openings and closings, our team is here to help. We work with the leading manufacturers to provide you with the industry's best products and equipment, so you can enjoy a crystal clear pool all season long.
Book Your Pool Opening or Closing Today
Opening and closing a pool is by far the most stressful, annoying part of owning a pool. Eliminate this frustration by scheduling service with Colony Pool Services. Make sure you reserve your spot on our calendar; these slots fill up fast! Our experienced team will handle all the details of opening or closing your pool, so you can relax and enjoy your backyard oasis.
Company Performance
The reviews for Colony Pools and Pressure Washing vary greatly, ranging from excellent to extremely poor. Overall, the company seems to struggle with communication and customer service, which has led to many negative experiences for customers.
Efficient and Nice Technicians
Glenn Huebner gave the company 5 stars for closing his pool, praising Andy and Jacob for being "very nice, knowledgeable, and efficient." Douglas Clark and Steven P. also had positive experiences, with the employees helping them with small tasks and being honest about the services they provided.
Communication Issues
However, several customers experienced poor communication, including Mike, Kim Corbi, and Keith Tate. Mike's issue was exacerbated by a technician who was allegedly racist and unwilling to correct the problem. Kim Corbi had issues with the new owners' customer service, including a lack of response to her concerns and a dishonest response to her inquiry about a replacement motor. Keith Tate had trouble with technicians who showed little ownership of their work and failed to fix his pool heater properly.
Installation and Service Issues
David Ottley and Tom Mennie had excellent experiences with the company's pool service, including the installation of a new pool cover and the opening of their pool. However, Keith Tate had a disappointing experience with the pool's heater, which broke down repeatedly after repair attempts.
Lack of Customer Service
Irene Hunter's experience was marred by poor communication and a lack of customer service. She felt that the company failed to provide the full service promised, and the technicians were unresponsive and unhelpful.
Be the first to review Colony Pool Service.
Write a Review
