Immerse Yourself in an Outdoor Retreat
At Douglas Aquatics, Inc., we have been dedicated to providing top-notch pool, spa, and fountain construction, renovation, maintenance, and management services to the Richmond, Virginia area and beyond for over 50 years. Our passion for innovation, quality, and customer satisfaction has earned us numerous awards and recognition within the industry.
Residential Pool Services
As a full-service custom pool, spa, and fountain construction firm, we offer a range of services to ensure your backyard dreams come true. From custom design and construction to maintenance and upkeep, our expert designers and technicians will work closely with you to create your perfect outdoor oasis. We provide both custom gunite and vinyl liner pools, and our team will help you determine which one is best for your space and budget. If your existing pool needs a makeover, our specialized pool renovation services can breathe new life into your underwater world.
Commercial Pool Management
In addition to serving residential clients, we also cater to the commercial pool management needs of businesses and organizations in the region. Our comprehensive pool management services ensure a safe and clean aquatic environment, while also providing lifeguard services to operate up to state and local standards. Our certified lifeguards are trained to provide exceptional water safety and customer service.
Why Choose Us?
At Douglas Aquatics, we take pride in our commitment to customer satisfaction, loyalty, and continuous professional development. Our affiliation with elite organizations such as the Master Pools Guild, Genesis 3, the Association of Pool & Spa Professionals, and the National Plasterers Council demonstrates our dedication to staying abreast of the latest industry advancements and best practices.
Awards and Recognition
We are proud to have received numerous awards and recognition within the industry for our innovative designs, quality constructions, and exceptional customer service. Our commitment to excellence has earned us recognition from organizations such as the Master Pools Guild, Genesis 3, and the Association of Pool & Spa Professionals.
What Our Customers Say
Don't just take our word for it - read what our satisfied customers have to say about their experiences with Douglas Aquatics:
- "I wanted to thank you for having a work crew at the pool first. Ralph Lewis from Fredericksburg, VA
- "Thank you for all your help every year with our pool. You saved us by helping. Torry Hover from Richmond, VA
- "You guys did a great job for our pool this summer. Michelle from Sussex Square Henrico, VA
Get in Touch
If you're looking for a reliable partner to help you create the ultimate outdoor retreat, we invite you to learn more about Douglas Aquatics and our range of services. Contact us today to schedule a consultation and let us help you every step of the way.
Overall Experience
The majority of customers have had a fantastic experience with Douglas Aquatics, praising their professionalism, conscientiousness, and excellent service.
Customer Service
Janice Taylor is frequently mentioned as a standout customer service representative, with customers appreciating her prompt responses, helpfulness, and politeness. Other staff members, such as Bernie and Michelle, are also commended for their excellent communication and follow-up.
Pool Services
Customers are highly satisfied with the pool services provided by Douglas Aquatics, including pool opening and closing, repairs, and maintenance. The technicians are knowledgeable and efficient, and the company is responsive to customer needs.
New Ownership
One customer mentions that the new ownership (Bernie) has brought significant improvements to the company, with a focus on excellent communication, fair pricing, and attention to detail.
Site Cleanup
The company is praised for its thorough site cleanup after completing work, leaving customers' properties tidy and organized.
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