Your Local Pool Experts Since 1991
The Pool Doctor has been a trusted name in pool service, repair, and renovation throughout the Tampa Bay area since 1991. Family-owned and operated, we boast over 33 years of experience in transforming backyard retreats into stunning aquatic spaces. Our team of skilled professionals are dedicated to providing comprehensive care for all your pool needs.
Our Expertise
At The Pool Doctor, we offer a comprehensive range of services to cater to all your pool-related needs, including:
Pool Maintenance & Repair
- Weekly pool cleaning and one-time cleanups
- Pool equipment repair and replacement
- Leak detection and repair
- Pool filter cleaning and replacement
- Pump and heater repair and installation
Pool Remodeling & Renovation
- Pool resurfacing and refinishing
- Pool coping and paver installation
- Travertine decking installation
- Pool tile repair and replacement
- Full pool and hot tub remodeling
Additional Services
- Pool automation installation and repair
- Salt system installation and maintenance
- Weekly saltwater sanitation service
- Pool cleaning supplies and accessories
Why Choose The Pool Doctor?
- Experienced & Certified Technicians: Our team is highly trained and certified to handle all your pool needs.
- Personalized Attention: We take the time to understand your unique needs and preferences.
- Transparent Pricing: No hidden fees or surprises.
- Convenient Scheduling: Flexible options to fit your busy life.
- Customer Focus: We prioritize excellent customer service and open communication.
Join our thousands of satisfied customers and discover the difference The Pool Doctor can make in transforming your backyard oasis!
Excellent Work and Professionalism
The Pool Doctor received high praise from some customers who were extremely satisfied with their services. They were commended for their excellent results, professionalism, and great product quality. The technicians were knowledgeable, friendly, and hardworking, and the company was responsive to their customers' needs.
Issues with Customer Service and Work Quality
However, some customers had negative experiences with The Pool Doctor, citing issues with customer service, work quality, and professionalism. There were instances of technicians not fixing the correct issue, leaving debris in the pool, and being unresponsive to customer concerns. Some customers also reported rude and defensive behavior from the company's representatives.
Problems with Communication and Billing
Some customers experienced problems with communication and billing, including ignored phone calls, unreturned emails, and unexpected changes to billing procedures. In one case, a customer's account was not updated following a fraudulent credit card charge, leading to a past-due balance.
Mixed Reviews on Construction and Repair Services
The Pool Doctor's construction and repair services received mixed reviews. While some customers were thrilled with the final results of their pool renovations, others were disappointed with the quality of work, citing issues with finishing and materials.
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